The phone rings while you're loading the oven
At eight in the evening you can't answer the phone and knead dough at the same time. With ordering on the website, customers fill everything in themselves and you read it when you can.
Every order that comes through a delivery app costs you 15 to 30 per cent. On a €6 margherita, that means giving away almost two euros. A website that takes direct orders doesn't get rid of the apps, but it moves your regulars (the ones who order every Friday) to a channel that's yours.
Across Italy, all done remotely: a video call, WhatsApp and a free preview of your website.
We see these every week, in almost every business we talk to. They're also the quickest to fix.
At eight in the evening you can't answer the phone and knead dough at the same time. With ordering on the website, customers fill everything in themselves and you read it when you can.
Commissions, badly cropped photos, customers who stay the app's. Your website gives you back the direct relationship and the numbers of the people who order.
“No onion” misheard, a wrong address, a pizza sent back. A written order can't be misunderstood.
Everything here is included in the package, not an extra to add later.
Customers choose, see the total and send the order, already written out, on WhatsApp.
What you take stays yours: no percentage to anyone.
You write “ready in 20 minutes” and update it when it's busy: fewer people waiting at the door.
The indicator switches on by itself based on your actual opening hours, bank holidays included.
Delivery area, minimum order and cost, clearly shown before ordering.
Stick it in your window: passers-by scan it and order for the evening.
Small details that really bring in orders on pizzeria websites. We always include them, even in the simplest package.
An order that comes through your website pays no percentage to any app: over a year of evenings, that makes a real difference.
Say when people can order and collect: fewer phone calls at the busiest time.
No need to photograph them all: your five best-sellers are enough to make people hungry.
Prices, timings and who owns the website: the things that matter, in plain words.
No. The website is yours, the order arrives as a WhatsApp message or an email, and nobody takes a cut. That's the main difference from the delivery apps.
They arrive already written out, with time and name. Many pizzerias keep a phone by the till and tick them off like order tickets: those who've tried it never go back.
With a menu and WhatsApp ordering, it's the Complete package: €1,190, paid once. No monthly fee and no commission on orders.
Yes, you change prices and availability from your phone in a minute. If you run out of buffalo mozzarella, you hide it from the menu and it's back tomorrow.
Yes, with the towns or neighbourhoods you deliver to and any delivery charge, so people outside the area know straight away.
It can be done, but for most pizzerias payment on collection or delivery works better: no fees and no refunds to deal with. If you need it, we'll look at it together.
Our practical guides: real prices and what actually works, no beating about the bush.
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GuideHow to ask customers for Google reviews with a direct link and QR code, how to reply to negative ones, and what to avoid so your profile isn't at risk.
GuideInstagram and Facebook help but don't replace a website: what each does well, what happens when someone Googles you, and how to make them work together.
We'll reply within 24 hours with a clear quote, free and with no obligation. If you're not convinced, you're still left with a list of things to fix.